Refund Policy

This Refund Policy outlines the terms under which refunds are issued for services purchased through Talk Chart. Please read this policy carefully before making a purchase.

1. General Policy

All sales made through Talk Chart are final. We do not generally offer refunds for any of our services, except under specific circumstances outlined below.

2. Flight Tickets

Refunds for flight tickets are subject to the terms and conditions of the respective airline. Talk Chart facilitates the booking of flight tickets, but the airline’s refund policy will govern any refund requests. Refunds may incur fees, which are determined by the airline and depend on factors such as the route and fare type.

To request a refund for a flight ticket, please contact our customer support at info@talkchart.net. We will assist in submitting your refund request to the airline. Please note that processing times for refunds vary and are subject to the airline’s policies.

3. Mobile Recharge

All mobile recharge transactions are non-refundable. Once a mobile recharge has been processed and credited to the recipient’s account, it cannot be reversed or refunded. Please ensure that the details provided for the recharge are accurate before completing the transaction.

4. Electricity Payments

All electricity payment transactions are non-refundable. Once a payment has been made and credited to the respective utility account, it cannot be reversed or refunded. Please ensure that the details provided for the payment are accurate before completing the transaction.

5. Exceptions

In exceptional cases where an error has occurred on our part, such as a double charge or incorrect transaction, you may be eligible for a refund. Please contact our customer support at info@talkchart.net with details of the issue, and we will investigate and process a refund if applicable.

6. Refund Process

To request a refund under the conditions outlined in this policy, please follow these steps:

• Contact our customer support at info@talkchart.net with your transaction details and reason for the refund request.
• Provide any additional information or documentation requested by our support team to process your request.
• If your refund request is approved, we will process the refund to the original payment method used for the transaction. Processing times may vary depending on your payment provider.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at info@talkchart.net.

8. Changes to this Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our app. Your continued use of Talk Chart after any changes signifies your acceptance of the new policy. It is your responsibility to review this policy periodically.